Download the distribution from the download page. You can safely ignore Internet Explorer security warnings about the dangers of downloading executable files--this software does not contain any viruses, spyware, adware, or any other malicious software. See the end user license agreement for details. When the download window appears, be sure to click the "Open" or "Open this program from its current location" choice. If you do select "Save", please make a note of the directory into which the program is saved and execute the installation program from that location. Follow the installation instructions. By default, the application is installed in the "Program Files" folder on the system drive.

Close all running instances of Allway Sync. If you use a multi-user configuration of Windows, you have to exit running instances (of Allway Sync) running in other (inactive) user accounts, too. Select Settings/Control panel/Add remove programs in the Start menu. Follow the uninstaller instructions.

No, not unless you want to install in a different folder. Unless otherwise noted, the new version retains options and settings from the previous one.

Refer to our Data Backup with Allway Sync article.

See Synchronization Algorithm Description.

You won't lose any files. When Allway Sync replaces a file, first it copies it to a temporary file in the destination folder. Only after the copy operation completes successfully, the program replaces the target file with the temporary one. So, in the case of a connection failure only the temporary file is affected. Just synchronize again when the connection is restored.

Allway Sync recognizes that you deleted a file or a folder from one location and deletes it from the other. You can optionally disable propagation of file deletions. See more details in the Synchronization Algorithm Description.

Allway Sync may be configured to check for software updates from time to time. Because this activity is similar to that of some malicious software, the spyware-protection package is warning you that there may be a problem. Rest assured that no personal information is sent over the Internet, as provided in our end user license agreement.

See our article on Synchronization Data Types.

See our article on Removable Device Synchronization.

Insert the USB drive. Go to Control Panel/Administrative Tools/Computer Management. Select Disk Management. Point at the drive you just inserted and right-click the mouse. From the context menu that appears, select the option to change the drive letter. In the Change Drive Letter dialog, select an available letter for the drive. Now, every time you insert that USB drive, Windows assigns the drive letter you specified.

Currently Allway Sync does not support synchronization directly with FTP sites or WebDAV folders. However, you can use third-party software that transforms Internet folders into local drives on you PC. We recommend using a free utility from Novell, Inc. called NetDrive . Download and install NetDrive from here, then you can map Internet server URLs to local drives and synchronize with them just as you would with any other local drive.

There are a number of data hosting solutions available. For North American and Eastern European customers we recommend 1&1 Web Host as a fast, reliable and affordable service. FTP plans start at $4.99 per month, but we suggest signing up for an account with Microsoft SharePoint capabilities (starting at $19.99). With SharePoint hosting you can download, upload, manage and share your files from any PC (Internet Explorer 5.0+ supports WebDAV). You also get complete integration with Microsoft Office, Lotus Notes, Macromedia products and much more (see 1&1). Use Allway Sync to synchronize local drives with a SharePoint server over a secure connection (WebDAV over SSL). See the topic above for details on how to synchronize with a WebDAV server.

This behavior is by design. Because we value your data, we use an algorithm that guarantees you won't lose your files even if the file modification time is wrong (generally because of an incorrect computer system clock). To do so we need to collect information from all the devices you synchronize. So, you need to run Allway Sync once on every computer. After that it can be sure where the most recent version of a file is. Before that information is available, Allway Sync can only compare file modification times, which could be inaccurate. Under these circumstances Allway Sync asks the user to confirm its decision. See more details in the algorithm description.

This folder contains the synchronization database that is required for proper algorithm function without user assistance.

This happens because the synchronization application ran out of memory. Our sophisticated sync algorithm must collect a certain amount of data for each file. This can result in the consumption of a lot of memory if your synchronization task involves many files. Eventually, memory runs out and the program can't continue. To work around this problem, try to keep files that might be modified (and so need to be synchronized) separate from those that are static (software distributions, program folders) and exclude the latter from synchronization.

Synchronizer has errors and warnings handling pages that contain settings of synchronizer's behavior at the moment error/warning appearing. In the Options window navigate to and select the Profile Settings > [Job name] > Error handling menu item. By default in manual mode most types of warnings/errors have "Alert" setting. In this case the program stops all acts till you have made decisions for all questions about warnings/errors. You can change the software behavior by choosing of "Ignore" or "Skip" . After this "analyze" and "synchronize" processes will work by design without errors and warnings messages.

Allway Sync doesn't copy locked files by design to guarantee data integrity. User have to exit the application that is using those files (Outlook, for instance) to make synchronization possible.

Unfortunately, ACT! (and a few other applications) install an MSSQL system service that is active even when the ACT! application is not running. That's why you receive the error message above. To be able to synchronize ACT! database files you need to stop the MSSQL ACT! service temporarily. Go to Start/Control Panel/Administrative Tools/Services, locate the service named "MSSQL$ACT7" (or similar), and stop it, Then, synchronize data and restart the service. Alternatively, you can permanently exclude ACT! files from synchronization in the Allway Sync View/Options window.

Synchronization profile is stored in the following location:
<Application Data folder>\Sync App Settings\_SYNC.APP\default profile.xml
where <Application Data folder> is usually C:\Documents and Settings\<your user name>\Application Data
Just copy this file for backup and to transfer your settings to another machine.

Let you want to sync to multiple computers where your logins are different usernames, i.e. you log in as user names: 'FirstName' on one computer, 'SecondName' on a second, 'ThirdName' on a third.

So if you setup Sync 'n' Go when logged in to the first computer as 'FirstName', the USB drive syncs in the file system to 'C:\Documents and Settings\FirstName\My Documents\USB Drive'. Then, when you take your USB drive to the second computer, the USB drive still gets sync'd to 'C:\Documents and Settings\FirstName\My DocumentsUSB Drive', when you would have expected it to sync to 'C:\Documents and Settings\SecondName\My Documents\USB Drive'. To work around this, You can use the USERPROFILE environment variable and manually type in '%USERPROFILE%\My Documents\USB Drive'as the sync to folder.

Let's complicate a problem and assume that on the third computer 'My Documents' is located on a network share '\NetworkShareThirdName' and the USERPROFILE does not point to that location (it points to 'C:\Documents and Settings\ThirdName'). To work around this, You can create a new user environment variable on all 3 computers:
On the desktop, right click 'My Computer' and select 'Properties',
On the 'Advanced' tab, click 'Environment Variables',
In the 'User variables' section, click new.
In the 'Variable name:' box, type 'MYDOCUMENTS',
In the 'Variable value:' box:
- If the My Documents folder is on the local drive type:'%USERPROFILE%\My Documents',
- If the My Documents folder is on a network share type:'\NetworkShareThirdName'.
Click 'OK' 3 times (until the computer properties window closes).
In the Allway Sync 'n' Go application click in the text box of the sync to folder and manually type '%MYDOCUMENTS%\USB Drive' and click 'OK'.

Missing e-mails with activation keys are always caused by false-positive (buggy) spam filters or incorrect e-mail address you provided when purchasing Allway Sync Pro. We have investigated hundreds of these cases, and the results have always been the same. If you payment has been completed successfully and you have not received your key(keys), then please try the following:

1) Locate e-mail with "Allway Sync" in subject from the payment processor you were using in "spam" or "deleted" folder of your spam filtering software.

2) If are are still not able to locate your key then submit a trouble ticket via our Ticket Support System (do not send e-mail). If you do not receive a response on this ticket within 1 business day, please login to Ticket Support System and check the status of your ticket. We answer all tickets promptly!

Please contact us.